Contact Us
Contact Kyli & Karter’s Kloset
Considered guidance. Prompt care. Discreet service.
We aim to resolve most inquiries within one business day.
Client Care Concierge
From sizing and custom timelines to order updates, our team is here to help at every step.
Live Chat
Available on-site during support hours. Look for the chat icon.
After-hours assistant available for quick questions.
Press and Partnerships
For media, collaborations, and gifting inquiries, contact Client Care and note “Press” or “Partnerships” in the subject.
Service Hours
Monday to Friday
9:00 AM to 6:00 PM CST
Holiday Hours
9:00 AM to 3:00 PM CST
After Hours
Live chat assistant available outside standard hours and weekends.
Priority Assistance
Event within 14 days. Missing package. Sizing confirmation for custom production. Mark your message “Priority” and include your order number. We will escalate.
Send a Message
Helpful Notes
- For sizing, include measurements or the size you are considering. We can advise before production begins.
- If your parcel is marked delivered but missing, contact the carrier and alert us. Signature and Royal Protection add-ons are available at checkout.
- Accessibility. If you require an accommodation to communicate with us, note it in your message and we will adjust accordingly.
Prefer social. Send a direct message on Instagram or Facebook at @kyliandkarterskloset. For account-specific issues, email is fastest.
For privacy details, see our Privacy Policy. For timelines and carriers, review our Shipping Policy.
