Privacy Policy

1. Information We Collect

a. Personal Information

• Name, email address, and phone number.
• Shipping and billing addresses.
• Order details and preferences.
• Payment details processed securely by our payment partners.

b. Non-Personal Information

• Browser and device information. IP address. Operating system.
• Site usage analytics such as pages viewed and time on page.

c. Cookies and Similar Technologies

We use cookies, pixels, and similar tools to operate the site. These improve experience and help us understand performance. You can manage cookies in your browser settings; disabling some cookies may affect functionality.

2. How We Use Your Information

• Order processing. Fulfill purchases. Process payments. Ship orders. Provide customer care.
• Service improvement. Analyze site performance to refine products and experience.
• Communications. Send order updates and respond to inquiries.
• Marketing. With consent where required, send promotions; you may opt out at any time.
• Security and fraud prevention. Detect, investigate, and prevent fraudulent or unauthorized activity.

3. How We Protect Information

a. Secure Transactions

Checkout uses industry-standard encryption. Payments are processed by PCI-compliant providers. We do not store full payment details after authorization.

b. Access Controls

Personal data is accessible only to authorized personnel and vetted service partners on a need-to-know basis.

c. Data Retention

We retain personal information as long as necessary to fulfill orders, meet legal obligations, resolve disputes, and maintain accurate records. When no longer needed, data is securely deleted or anonymized.

4. How We Share Information

• Service providers. Payment processors, shipping carriers, analytics, and IT vendors that support our operations.
• Legal. When required by law or to protect our rights.
• Business transfers. In connection with a merger, acquisition, or sale of assets. Safeguards apply.

We do not sell personal information.

5. Your Choices and Rights

• Access and correction. Request a copy of your data and ask us to correct inaccuracies.
• Deletion and restriction. Request deletion or limitation of processing where applicable.
• Marketing preferences. Opt out of promotional emails using the unsubscribe link or by contacting us.
• Cookies. Manage or disable cookies in your browser settings.

Depending on your location, additional rights may apply. Examples include GDPR in the EEA and UK and the CCPA or CPRA in California.

6. Regional Disclosures

a. California Residents. CCPA and CPRA

You may request to know, access, delete, or correct personal information we maintain about you. You may opt out of certain sharing for cross-context behavioral advertising. We do not sell personal information. To exercise rights, email us and include “California Privacy Request.”

b. EEA and UK Residents. GDPR

Legal bases include contract performance, legitimate interests, consent where required, and legal obligations. You may have rights to access, rectify, erase, restrict, object, or port your data. You may lodge a complaint with your local authority.

7. Children’s Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children. If we learn that we have done so, we will delete it promptly.

8. Use of Customer Photos and Content

By voluntarily sharing photos, videos, or testimonials that feature Kyli & Karter’s Kloset products. For example by email, direct submission, tagging our social media accounts, or participating in campaigns such as the Royal Spotlight. You grant Kyli & Karter’s Kloset a non-exclusive, royalty-free, worldwide license to use, reproduce, adapt, publish, and display such content across our marketing channels. This includes our website, product galleries, social media, advertisements, email, and printed or digital lookbooks.

We respect families’ privacy. We do not publish a child’s full name, age, or location with shared images. Participation in the Royal Spotlight or similar programs is optional and consent-based. Where required, we will request written consent from a parent or legal guardian before featuring content that includes a minor.

You may withdraw permission for future use at any time by contacting support@kyliandkarterskloset.com. We will make reasonable efforts to remove your content from future materials. Previously printed or already published materials may not be retractable.

9. Third-Party Links

Our site may link to third-party websites. Their privacy practices are governed by their policies; review them before sharing information.

10. International Data Transfers

If personal information is transferred outside your country, we implement appropriate safeguards consistent with applicable law.

11. Changes to This Policy

We may update this Policy from time to time. Material changes will be posted here and, where appropriate, notified to you by email or by site notice.

12. Contact Us

For questions or privacy requests. Email support@kyliandkarterskloset.com.