Kyli & Karter's Kloset
Calla Dress
Calla Dress
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The Calla dress is an exquisite piece that combines classic elegance with delicate details. The back of the dress features a beautifully embroidered lace panel that adds a touch of sophistication and femininity. The lace is adorned with intricate floral patterns and is fastened with a row of covered buttons that run down the center, creating a vintage-inspired look.
The sleeves are three-quarter length and slightly flared, ending in a charming bow detail, which mirrors the large, elegant bow at the waistline. This bow sits just above the skirt, adding volume and enhancing the overall silhouette. The skirt itself is made of luxurious fabric that drapes gracefully to the floor, making it ideal for formal occasions such as weddings, communions, or other special events.
The dress is completed with a delicate headband that features floral embellishments, perfectly complementing the design. This dress is the epitome of grace and style, ensuring any young girl wearing it feels like a true princess.
Shipping & Returns
Shipping & Returns
🔄 Return & Exchange Policy 🔄
At Kyli & Karter’s Kloset, we are committed to delivering the highest quality garments. Please review our return and exchange policies carefully before purchasing, as all sales are final on custom and bridal orders.
📦 In-Stock Items – Returns & Exchanges
Returns or exchanges are only accepted on in-stock items within 7 days of delivery. Refunds are not issued; returns are eligible for store credit only.
- ✔️ Condition: Items must be unworn, unwashed, and in original condition with all tags and packaging intact.
- ✔️ Exchange Availability: If the requested exchange item is unavailable, store credit will be issued.
- ❌ Non-Returnable Items: Accessories, jewelry, socks, bags, crowns, and final sale items cannot be returned or exchanged.
- ❌ Shipping fees are non-refundable. Customers are responsible for return shipping costs.
- ❌ Refused or Undeliverable Packages: If a package is refused or returned due to an incorrect address, the customer is responsible for any re-shipment costs.
👗 Custom, Special Occasion & Bridal Dresses
Our custom-made dresses (party dresses, communion gowns, bridal gowns, and special occasion wear) are handmade to order. Due to the bespoke nature of these garments:
- ❌ Final Sale: Custom and bridal dresses cannot be returned, exchanged, or refunded.
- ⚠️ Accurate Measurements Required: It is the customer’s responsibility to provide correct measurements before placing an order.
- ✔️ Production Time: Custom and bridal dresses require 6–7 weeks for production and delivery.
- ⚠️ Orders Remain on Hold: Extended sizes or custom fits will not begin production until accurate measurements are received.
- ❌ Size Adjustments: We do not provide alterations after delivery. Any necessary adjustments must be handled independently by a local tailor.
🚨 Important: If you are unsure how to measure, please contact us before ordering. For bridal dresses, we require full measurements including bust, waist, hips, hollow to hem, and desired train length.
⚠️ Damaged or Defective Items
We take quality seriously. If your order arrives damaged or defective, you must notify us within 24 hours of delivery. Claims submitted beyond this timeframe will not be accepted.
- ✔️ Please email support@kyliandkarterskloset.com with clear photos of the issue and your order number.
- ✔️ We will evaluate each claim carefully and determine the appropriate course of action.
- ❌ Issues reported beyond 24 hours of delivery are ineligible for resolution.
🚚 Shipping & Delivery Responsibilities
We strive to meet all estimated delivery timelines; however, shipping times are estimates, not guarantees.
- ✔️ We are not responsible for shipping delays caused by carriers or customs.
- ✔️ Customers must provide an accurate shipping address.
- ✔️ Once shipped, delivery is the carrier’s responsibility.
- ❌ We do not refund orders for packages marked as 'delivered' by the carrier. If your package is missing, please file a claim with the shipping provider.
Need assistance? Contact us at support@kyliandkarterskloset.com. We are happy to help! 💌
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